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Our Programmes
Workplace Essentials — EUC Skills Programmes
Choose the level that fits your current skills and career goals. Each programme builds on the last, creating a clear progression pathway from foundational to expert digital literacy.
Basic End User Computing
NQF Level 3Equips learners to safely handle computing devices, navigate operating systems, and use word processing, spreadsheet, and presentation software for everyday workplace tasks. Includes secure internet and email use.
What you will learn
- Safe handling and operation of computing devices
- File management and operating system navigation
- Secure internet browsing, email and online resources
- Creating and formatting word processing documents
- Building spreadsheets with basic formulas and charts
- Designing and delivering basic presentations
- Ethical and responsible use of digital tools
KM-01: Computing devices & human interface concepts2 credits
KM-02: Basic computing applications (Word, Excel, PowerPoint, Email)4 credits
PM-01: Manage human interface with computing devices8 credits
PM-02: Use basic Word Processing, Spreadsheets & Presentations16 credits
Career pathways — click to highlight
Intermediate End User Computing
NQF Level 4Builds on foundational skills to develop intermediate-level proficiency in word processing, spreadsheets, and presentations. Prepares learners for more complex administrative, data, and reporting roles.
What you will learn
- Advanced word processing: templates, styles, multi-level lists, columns & tables
- Intermediate spreadsheets: IF, VLOOKUP, PivotTables, conditional formatting
- Charts, sparklines, and data visualisation
- Slide masters, SmartArt, and multimedia in presentations
- Professional email management, etiquette, and security
KM-01: Intermediate computing application concepts (Word, Excel, PowerPoint, Email)4 credits
PM-01: Use Intermediate Word Processing, Spreadsheets & Presentations16 credits
Career pathways — click to highlight
Recognition of Prior Learning (RPL)
Learners who have gained computing competencies through previous formal, informal, or work-based experience may apply for RPL — providing access to programmes, exemption from modules, or credits towards a qualification. Contact us to find out more.